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Must have features of Quality management system

In this fast-paced high-tech world, Quality is the word spoken in almost every nook and corner. To be in particular many industries and organizations strive to maintain quality standards with a world-class quality management system. Quality management systems can become highly complicated if not properly developed, implemented and maintained.

An effective quality management system should have some common characteristics that have been discovered to provide best practices. These common features of quality management, when properly implemented, can improve organization’s ability to satisfy customer and manage organizational processes more effectively. Below given 5 major features will be relevant and applicable for every organization seeking ISO certification and other compliance solutions. A quality management system built on these foundational principles will give business a competitive advantage

  • Quality Proof
  • As today’s market competition continues to intensify, it is significant for businesses to have quality management systems in a place to gain a competitive edge. Certifications such as ISO 9001 will not only certify company’s continuous improvements or efforts, it leads to improvise quality standards. Quality standard achievement is not only a proof that a team or independent specialists have reviewed and carried out a thorough assessment process ,and concluded that the outcome meets the required quality standards. It is prudent for any organizational work with the right standard to improve organization’s ability which leads to increase the level of customer satisfaction.

  • Clearly stated Processes
  • To perform any task with ease the work flow and process has to be clearly defined, to ensure, meet the needs and expectations of customers. Pre-defined quality policy and its objectives must be deployed throughout the organization. And employees at all levels should be fully aware of them. The defined process must be simply documented up to date procedures. In addition, updates should be established with regular follow-ups to ensure that the objectives were achieved.

  • Metrics establishing and its importance
  • In quality management systems the resources such as processes, equipment, people, and infrastructure should be clearly identified. Establishment of metrics is essential so that every process can be monitored and measured appropriately; by making adherence to the pre-defined metrics desired outcome matches the expected. These metrics are followed mainly for three major purposes monitoring of process improvements; effective communications and accountability.

  • Strong Framework building for Verification
  • Constant improvement will be a priority while it is equally important to implement a simple approach in involving employees at all levels to identify improvement opportunities. Building a framework for the verification of processes is significant, which majorly includes internal audits. The authorized user must review the system at appropriate intervals to ensure that it functions according to plan and is effective.

Quality management systems built on these foundational principles have the potential to help a business gain a competitive advantage in the market. To know more about QMS, contact us now…

Important Principles of Total Quality Management

“TQM is a philosophy that articulates unvarying commitment to quality in all fields of an organization and promotes an organizational culture to meet consumers’ perceptions of quality”

Total Quality Management is an approach followed to improve quality and performance in all process and functions across an organizations to provide quality services which exceed customer expectations. TQM brings the scope of quality in every department of organizations and enables to adopt a strategic approach to quality and applies more effort on inspection. This is a key factor which drives to achieve quality system requirements .With implementation of TQM; organizations leads to improve customer satisfaction, reduce costs, and foster team work and provide better visibility to retain greater customer loyalty, global markets and wider brand reach, etc.,

TQM endeavors data, strategy, and effective communication to integrate quality principles into the organizations culture and activities.

TQM is broadly based on the following principles:

  • Customer-focused – Customers are the only decisive persons to determine the quality of every products /services with superior quality or not. Many organizations today depend on their customers to know their current and future needs, this is significantly to meet their requirements and strive to exceed expectations.
  • Leadership – leaders will lead the internal environment of the organization and they are responsible to create the environment in which people can become fully involved in achieving organization’s objective.
  • Involvement & process approach – people at distinct levels is the core of an organization and their involvement towards quality enable their abilities to be used for the organization’s benefit. Desired result will be achieved more efficiently when related resources and their activities are managed as a process.
  • Continual improvement & decision making – Continual improvement is the permanent quality objective of an organization and effective decision making will be based on the logical and intuitive analysis of data and information.

Make use of AURA QMS and streamline your quality process with its updated modules. To know more Contact us today.

Gain value and quality through compliance

In today’s standards-driven and highly regulated world, organizations across various industry spectrums are facing mounting pressures that relate to corporate governance, compliance, and risk management. To reduce corporate risk and optimize performance, organizations were adapting compliance management solutions with the growing array need of maintaining ISO standards and quality initiatives. Compliance management solution helps to find the most efficient and flexible way to gain value and to meet quality standards and makes a burden to benefit.

Compliance Solutions

Compliance itself is not an end; it is an aggregate of contextual goals incorporated with value statement assigned to a business need .There are many compliance directives that stem for trademarked compliance solutions. Compliance directives can analyze risk / benefit that occur, and embarks towards conformity as an outcome.

Benefits of the Compliance Management to gain value and quality

  • Enables to adapt consistent compliance, control management across organizations and eliminates deviations, errors as well as redundant activities to achieve quality.
  • Automates information flow, assessments, audits and documents, thus reduces overall compliance costs and helps to gain higher values.
  • Streamlines control management and enables process owners to take direct responsibility for managing controls while allowing auditors to focus on key compliance risks and project oversight.
  • Business documents in sync with compliance management and provides a clear visibility to view documents that meet standards.

To know more about quality management solutions and compliance management for your organization contact us now or click here to view product demo.

5 Key Elements in Compliance Management Software

Compliance has been the commonly used term in business today.  It is the term that gets thrown around in meetings, regulations, operations, task planning and covers so many aspects. “Compliance” is that the methodology adapted to deal a business with confidence.  And afford ability to operate business in such a way with better quality, less risk, safety and governance etc. Compliance management software used in any organization is designed in a way to help foster the above discussed concept, what does an organization need in compliance management software solutions?  Here given are the 5 basic elements

Flexibility:  Compliance cannot be considered in a single operational area, either it can be Risk, Governance & quality management system, or other management system categorized under compliance management.  The ultimate aim of the solution was to track all processes, manage and control them quickly and effectively.  Trouble is that adapting to latest market and business challenges will lead to have change in processes. Having a flexible platform will enable to make periodical changes easily in the compliance management software.  If a solution that has flexibility; it enables to change workflows and forms as you need to – without any significant effort.

Visibility:  Making use of a system to automate the processes related with compliance is immensely valuable, but that will not get completed.  Without data visibility it will be difficult to get an accurate picture of compliance.  To make sure that building an enterprise reporting and analytics tools to the compliance information.  This will be the decision making and continuous improvement methods adapted to identify areas for preventive action, and generate compelling and accurate reports on the overall “health” of compliance management system.

Risk Management:  Many compliance processes are being centralized with Risk.  This is just because of the rapid pace of today’s business development, compliance process cannot be simply measured, it should have some predefined objective and systematic procedures. Risk tools, and quantitative risk methods are paving the way to enable businesses to quantify compliance, and make decisions on how to mitigate the risk of those events.

Corrective Action and Preventive Action (CAPA) – Efforts required to investigate and streamline corrective action and preventive action events will be the best practice of any compliance management program. Processes associated with the CAPA process, such as performing root cause analysis, triggering events, and assigning the necessary follow up action – all while integrating CAPA with other quality processes, such as audit, nonconformance ,change control and customer complaints

These 5 elements are just basics on compliance management software. Interested to know more about compliance and quality management solutions contact us now…

Building a better culture with Quality management strategy

Quality Management

Quality management is an over-all activity, and a task which has to be performed and maintained at desired level to achieve excellence, including creation and implementation of quality planning and assurance along with quality control and quality improvement.

Strategies of Quality management

Quality management can also be referred as a management system for any customer-focused organization focusing and adapting the continual improvements and concentrates on effective communication strategies, data, and to integrate quality discipline into the culture and activities of the organization.

Listed below are some of the strategies which are followed in Quality management systems

  • Focusing customer requirements
  • Total employee involvement.
  • Process-centered
  • Integrated system
  • Strategic and systematic approach
  • Continual improvement
  • Fact-based decision making
  • Communications

These are the primarily strategies in Quality management system; many organizations define them in various format, but the core values and principles on which the organization is to operate will be same.

Better culture building with QMS strategy

  • An effective QMS will always focus on developing and communicating a customer-focused mission in a systematic way, with pre-defined strategies and action plans; by responding to the arising needs and expectations; empowering employees to continuously improve and increase their satisfaction with their work processes and environment; and gathering and analyzing key performance indicators to improve organizational and process results.
  • In the process of providing effective and high quality solutions, Quality management will be the majorly considered aspect in every thought process.
  • Adopting such an enterprise-wide management solution will enhance quality improvement which has been strategically implemented into an organization’s culture over time.
  • If QMS is fully implemented, it is then integrated into company culture and is tracking trends—not events, it will bring value through better business practices and truly becoming part of the fiber of the business.
  • At some point, the QMS simply becomes the way of doing business, so that a processor can say, “This is how we conduct our business every day because it is just the right thing to do.”

To know more about the right fit Quality management system for your organization contact us now…

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